Google review automation
Get more Google reviews with automated review requests
Great customers forget to review. We set up a system that asks every customer for a Google review after the job, follows up if they forget, and shares new 5-star reviews on your social media.
Google Review Automation
Automated review requests that get you more 5-star Google reviews.
- Automated review request texts after every job
- Message wording written in your business's voice
- Follow-up reminders for customers who haven't reviewed yet
- NFC tap-to-review card for customers you see in person
on its own£97per month
Growth Package£197per month
Introduction
How Google Review Automation works for you.
Most happy customers mean to leave a review and never get round to it. The people who write one without being asked are often the ones with a complaint. That leaves plenty of good businesses with fewer reviews than they deserve, and a lower spot on Google Maps than a competitor who simply asks more often.
Our review system does the asking for you. When a job is done, your customer gets a short, personal text with a direct link to your Google review page. If they haven't left a review after a few days, a polite reminder goes out. For customers you see face to face, a tap-to-review NFC card opens your review page with a tap of their phone.
Google now gives more weight to fresh reviews and how often new ones come in, so a steady flow matters more than a pile of reviews from years ago. Automating the request is the simplest way to keep that flow going.
How it works
Four steps. Done for you.
- 01
We connect it to your business
We link your Google Business Profile and set up your review link, the message wording and the timing that suits your jobs.
- 02
A request goes out after every job
When a job is complete, your customer gets a personal text asking for a review, with one tap through to your Google review page.
- 03
Polite follow-ups
If they haven't reviewed after a few days, a reminder goes out. After the last one, they aren't messaged again.
- 04
New reviews get shared
New 5-star reviews are turned into a graphic and posted to your social media, so each one works for you twice.
What's included
Everything set up for you.
- Automated review request texts after every job
- Message wording written in your business's voice
- Follow-up reminders for customers who haven't reviewed yet
- NFC tap-to-review card for customers you see in person
- A direct link to your Google review page, no searching
- New 5-star reviews auto-posted to your social media
- Set up and managed for you
Who it's for
Built for businesses like yours.
- Trades and home services who finish jobs on site
- Clinics, salons and studios with regular appointments
- Shops, cafés and venues with face-to-face customers
- Any local business with fewer Google reviews than its competitors
- Owners who know they should ask for reviews but never have the time
FAQs
Google Review Automation questions.
Is it allowed to automate Google review requests?
Yes. Google allows businesses to ask customers for reviews, in an automated fashion.
What happens if someone leaves a bad review?
A bad actor can leave a bad review, and it can tank your business's performance overnight. That's why having a Google review system that brings in five-star reviews from your best customers matters: when a bad review does land, it carries much less weight and doesn't ruin your business overnight.
Do the reviews go to my Google Business Profile?
Yes. The link in every text, and on the NFC card, opens your Google review page directly, so customers can leave a star rating and a comment in a few seconds.
How does the NFC tap-to-review card work?
The card has a small chip inside. A customer taps it with their phone and your Google review page opens, with no app to download. It works with most modern smartphones.
How many reminders do customers get?
One or two at most, spaced a few days apart. Once a customer has left a review, or after the last reminder, they won't be messaged again.
How much does the review system cost?
On its own, it's £97 per month. It's also included in our Growth Package at £197 per month, which adds a smart website and missed call text back. There are no setup fees and no contracts either way.
Related products
Works well alongside.
Free 15-minute AI audit
Ready to get started? Book your free audit.
In 15 minutes we'll look at how your business shows up on Google today and where Google Review Automation could bring in more customers. No obligation.